ag77 respects the privacy of every Filipino player on our platform. This Privacy Policy explains exactly what personal data ag77 collects, how we use it, who we share it with, how long we keep it, and what rights you have under Philippine privacy law. We've written this to be clear and straightforward — not buried in impenetrable legal language.
Your data is encrypted at rest and in transit using 256-bit SSL
ag77 never sells personal data to third-party advertisers
Full NPC-compliant data subject rights are available to all players
Fully aligned with the Philippine Data Privacy Act of 2012
ag77 collects only the data we genuinely need to operate the platform, verify your identity, process payments, and comply with PAGCOR and Philippine anti-money laundering requirements. We do not collect data speculatively.
All ag77 systems are protected by 256-bit SSL encryption, access-controlled databases, and regular third-party security audits. Player data is stored on Philippine-region servers behind multiple layers of protection.
ag77 shares personal data only with strictly necessary partners — payment processors like GCash, PayMaya, BDO, BPI, and Metrobank; game providers; and regulators including PAGCOR and the NPC — never with marketers or data brokers.
ag77 retains player data only for as long as required by Philippine law, PAGCOR regulations, and the purpose for which it was collected. Account data is retained for five years following account closure under AML obligations.
Under Republic Act 10173 (the Data Privacy Act of 2012), every ag77 player has the right to access, correct, delete, and port their personal data. ag77 provides a clear process for exercising all of these rights.
In the unlikely event of a personal data breach affecting ag77 players, ag77 will notify the National Privacy Commission (NPC) within 72 hours and notify affected players without undue delay, as required by RA 10173.
This Privacy Policy applies to all personal data collected, processed, and stored by ag77 in connection with the operation of the ag77 platform at ag77.vu, including the website, mobile browser interface, Progressive Web App, and all associated services such as casino games, sports betting, account management, customer support, and promotional communications.
ag77 is committed to protecting the personal data of Filipino players in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). ag77 is also subject to data handling obligations under PAGCOR's licensing framework, including the Republic Act No. 9160 Anti-Money Laundering Act (AMLA) as amended.
By registering an ag77 account or continuing to use the ag77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how ag77 handles personal data as described here, please discontinue use of the platform and contact us at [email protected] to request account closure.
The data controller responsible for your personal data is the ag77 platform operator, a PAGCOR-licensed entity operating the ag77 Casino and sports betting platform at ag77.vu. As data controller, ag77 determines the purposes for which your personal data is collected and the means by which it is processed.
ag77's designated Data Protection Officer (DPO) can be contacted at:
ag77 collects personal data through several channels: information you provide directly during registration and KYC; data generated automatically through your use of the platform; and information received from third parties such as payment processors, identity verification services, and fraud prevention providers.
| Category | Examples of Data Collected | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number and copy | You provide during registration or KYC |
| Contact Data | Philippine mobile number, email address | You provide during registration |
| Financial Data | GCash / PayMaya account reference, bank account name and number (BDO, BPI, Metrobank), deposit and withdrawal history | Provided during payment or received from payment processors |
| Gaming Data | Game play history, bet amounts, win/loss records, session durations, bonus usage | Automatically generated through platform use |
| Technical Data | IP address, device type, operating system, browser type, session tokens, cookies | Automatically collected via browser and server logs |
| Communications Data | Live chat transcripts, support email correspondence, OTP records | Generated when you contact ag77 support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, session time preferences | You set in account responsible gaming settings |
Under RA 10173, certain categories of information are classified as sensitive personal information and are afforded heightened protection. ag77 does not collect sensitive personal information beyond what is strictly required for KYC and AMLA compliance — specifically, government-issued ID data required by PAGCOR licensing conditions. ag77 does not collect health information, religious affiliation, political opinions, or biometric data beyond what may appear on a standard Philippine government ID.
ag77 uses your personal data for the specific, legitimate purposes described below. We do not use your data for purposes incompatible with those stated, and we do not engage in automated decision-making that produces legal or similarly significant effects without human review.
Under RA 10173, ag77 relies on the following legal bases for processing your personal data:
ag77 does not sell, rent, or trade your personal data to third parties. We share your data only where necessary for the purposes described in this Policy, with the following categories of recipient:
All third-party data processors engaged by ag77 are contractually required to process your data only for the purposes ag77 specifies, in accordance with RA 10173, and with appropriate technical and organisational security measures in place.
ag77 uses cookies, local storage, and similar browser technologies to operate the platform correctly, remember your preferences, maintain your login session, and analyse aggregate usage patterns.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login session tokens, CSRF protection, load balancing. Required for the platform to function. Cannot be disabled. | Session / up to 30 days |
| Functional | Remembering your language, preferred game lobby view, responsible gaming settings, and notification preferences. | Up to 12 months |
| Analytics | Aggregate, anonymised platform usage data used to improve ag77 features. No individual player is identified from analytics data. | Up to 24 months |
| Security | Device fingerprinting and session anomaly detection to identify suspicious login attempts or fraud patterns. | Session / up to 6 months |
You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in or using ag77 services. ag77 does not use third-party advertising or behavioural tracking cookies.
ag77 retains your personal data for as long as your account is active and for a defined period after account closure, as required by Philippine law and PAGCOR licensing conditions. The following general retention periods apply:
When retention periods expire, ag77 securely deletes or anonymises personal data so that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for aggregate analytics purposes.
ag77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Under the Philippine Data Privacy Act of 2012 (RA 10173), every ag77 player has the following rights with respect to their personal data held by ag77:
Request a copy of the personal data ag77 holds about you, and information about how it is being processed.
Request correction of inaccurate or incomplete personal data ag77 holds about you.
Request deletion of your personal data where retention is no longer necessary, lawful, or consented to — subject to ag77's legal retention obligations under AMLA and PAGCOR rules.
Object to processing based on legitimate interests, including direct marketing. Objection to marketing will be processed immediately.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
Withdraw consent for marketing or any consent-based processing at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request." ag77 will acknowledge your request within three (3) business days and respond substantively within thirty (30) calendar days, consistent with NPC guidance. We may ask you to verify your identity before processing any rights request.
If you are a parent or guardian and believe that a minor has provided personal data to ag77 or created an account, please contact us immediately at [email protected]. We will investigate promptly and take all necessary corrective action.
Some ag77 service providers — including live casino game studios, software providers, and certain security and analytics services — may process data outside the Philippines. Where such cross-border transfers occur, ag77 ensures they are conducted in accordance with NPC rules on cross-border transfers, including:
The majority of ag77's data processing infrastructure serving Filipino players is located within the Asia-Pacific region. ag77 does not transfer player data to countries with inadequate data protection frameworks without the safeguards described above.
ag77 may update this Privacy Policy from time to time to reflect changes in our data practices, Philippine privacy law, NPC guidance, or PAGCOR requirements. Material changes will be communicated to registered ag77 players via email to their registered address and/or a prominent notice on the ag77 platform before the changes take effect, where practicable.
The effective date at the top of this Policy will be updated each time a change is made. We encourage you to review this Policy periodically. Continued use of the ag77 platform following any update to this Policy constitutes your acknowledgement of the changes.
The current version of this Privacy Policy is always available at ag77.vu/privacy-policy.
For any questions, concerns, or requests related to this Privacy Policy or ag77's data practices, please contact ag77's Data Protection Officer:
If you are not satisfied with ag77's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
You may also raise privacy concerns through ag77's internal dispute resolution process described in the Terms & Conditions, or via the FAQ section of the ag77 platform.
You've seen how ag77 handles your personal data — transparently, securely, and in full compliance with Philippine law. Join over a million Filipino players who trust ag77 with their gaming experience. Create your free account, deposit from ₱100 via GCash or PayMaya, and explore 500+ games. 21+ only.
By registering you confirm you are 21+ and accept ag77's Terms & Conditions and this Privacy Policy. Gambling involves risk — play responsibly.